This document details the billing rules for the IM Premium plan, IM Ultimate plan and corresponding value-added services provided for non-Beijing data centers (Singapore, North America).
The pricing in this document is in RMB and is only applicable to service orders settled in RMB. If you use a non-RMB settlement method, please consult the relevant business personnel for pricing information.
Introduction
You can activate the RongCloud IM premium plan or IM ultimate plan in the RongCloud developer console. Billing starts once the service is activated.
Deposit requirements are as follows:
| IM Pricing Plans | How to Activate | Minimum Deposit Amount |
|---|---|---|
| Free | Automatically activated. | |
| Premium | User-activated. Downgrade from Premium plan is also supported. | ¥ 6,000 |
| Ultimate | User-activated. | ¥ 8,000 |
Pricing composition
The fees you pay each month generally consist of two parts:
- Fixed plan fee (based on monthly peak daily active users)
- Monthly usage fees for value-added services
By default, RongCloud supports up to 2 million Daily Delivered Message Quantity[1] for each application.
If the Daily Delivered Message Quantity[1:1] of your application exceeds 2 million, it belongs to a high-volume business application. Please contact RongCloud for a dedicated service. Dedicated service requires an additional monthly fee. Please contact +86 131-6185-6839 for details.
Monthly peak daily active user pricing tiers
For applications whose Daily Distributed Message Quantity ≦ 2 million, billing is based on the monthly peak DAU pricing tiers.
Please refer to the following table for monthly peak DAU pricing tiers:
| Monthly peak DAU range | IM premium plan fee (monthly) | IM ultimate plan fee (monthly) |
|---|---|---|
| DAU ≦ 10k | ¥ 6000 | ¥ 8000 |
| DAU > 10k | +¥ 3000 / +10k DAU | +¥ 3000 / +10k DAU |
After exceeding 10k DAU, the monthly fee of the premium plan increases by ¥ 3000 for every additional 10k DAU and the ultimate plan increases by ¥ 4500.
If the daily message distribution of your application exceeds 2 million, please contact 131-6185-6839 for detailed pricing.
Value-added service pricing standards
Value-added services are charged on a monthly basis based on the function usage fee per month.
Indicates that this billing plan already includes this service and no additional fees are required.
| Category | Value-added service | IM premium plan | IM ultimate plan | Pricing standard |
|---|---|---|---|---|
| Chat room service | Chat room keep-alive service | ¥ | |
¥ 2000 / month |
| Chat room service | Global mute function in chat room | ¥ | |
¥ 2000 / month |
| Chat room service | Chat room message priority service[2] | ¥ | |
¥ 2000 / month |
| Chat room service | Chat room whitelist service[3] | ¥ | |
¥ 2000 / month |
| Chat room service | Broadcast messages in chat room | ¥ | |
¥ 2000 / month |
| Callback service | Message callback service | ¥ | |
¥ 2000 / month |
| Push service | Push content template setting | ¥ | |
¥ 2000 / month |
| Storage service | Enable: 1-to-1 and group chat message cloud storage[4] | |
|
Included: 6 months of storage |
| Storage service | Extend: 1-to-1 and group chat message cloud storage | ¥ | ¥ | ¥ (1200 x number of half years extended[5]) / month |
| Storage service | Enable: Chat room message cloud storage[6] | ¥ | ¥ | ¥ 1000 / month |
| Storage service | Extend: Chat room message cloud storage | ¥ | ¥ | ¥ (1000 x number of extended months) / month |
| Storage service | Extend: Ultragroup message cloud storage [7] | - | - | ¥ (1,000 x number of extended months)/month |
| Sensitive words | Increase the number of sensitive words | - | - | Included: 50 sensitive words. For every additional 1,000 words, there’s an extra ¥ 1,200/month |
| API frequency | Increase API call frequency | - | - | See API frequency adjustment fee standard |
| Desktop version | PC | - | - | ¥ 5,000/month |
API frequency adjustment fee standard
| Frequency adjustment function name | Corresponding interface | Adjustment amplitude at a time | Charge for single adjustment |
|---|---|---|---|
| Query group members | /group/user/query.json |
+ 100 times/sec | +¥ 400 /month |
| Send push notification[send-push] | /push.json |
+1 time/day | +¥ 1,200/month |
| Send one-to-one messages | /message/private/publish.json |
+ 6,000/min | +¥ 400 /month |
| Send one-to-one template messages | /message/private/publish_template.json |
+ 6,000/min | +¥ 400 /month |
| Send group messages | /message/group/publish.json |
+20/sec | +¥ 400 /month |
| Send chatroom broadcast messages | /message/chatroom/broadcast.json |
+1/sec | +¥ 1,200/month |
| Send chatroom messages | /message/chatroom/publish.json |
+100/sec | +¥ 400 /month |
| Send system messages | /message/system/publish.json |
+100/sec | +¥ 400 /month |
| Send system template messages | /message/system/publish_template.json |
+100/sec | +¥ 400 /month |
| Send all user notifications | /message/broadcast.json |
+1 time/day | +¥ 1,200/month |
| Query user online status | /user/checkOnline.json |
+100/sec | +¥ 400 /month |
| Ban users | /user/block.json |
+100/sec | +¥ 400 /month |
| Unblock users | user/unblock.json |
+100/sec | +¥ 400 /month |
| Get banned users | /user/block/query.json |
+100/sec | +¥ 400 /month |
| Add users to blacklist | /user/blacklist/add.json |
+100/sec | +¥ 400 /month |
| Remove users from blacklist | /user/blacklist/remove.json |
+100/sec | +¥ 400 /month |
| Get a user’s blacklist list | /user/blacklist/query.json |
+100/sec | +¥ 400 /month |
| Add users to whitelist | /user/whitelist/add.json |
+100/sec | +¥ 400 /month |
| Remove users from whitelist | /user/whitelist/remove.json |
+100/sec | +¥ 400 /month |
| Get a user’s whitelist list | /user/whitelist/query.json |
+100/sec | +¥ 400 /month |
Billing Cycle
Billing starts immediately after service activation. Settlement is made at 24:00 on the last day of each month, bills are generated and fees deducted at 24:00 on the 1st of the next month.
If your account has a negative balance, you need to restore the balance and make corresponding payments within 7 days.
If the arrears status exceeds 7 days, the system will execute service shutdown processing. To ensure the smooth running of your business, it is recommended that you deposit more than 3 months of fees. For details, please consult +86 13161856839.
The daily delivered message count refers to the total number of messages and status notifications that targeted users receive. ↩︎ ↩︎
It means setting specified message types to low priority messages, up to 20 message types can be set as low priority message types. When server load is high, low priority messages will be discarded first if received. For example, if the App business has customized praise messages, it can be configured as a low priority message type, and praise messages will be discarded first when the chatroom message volume is large. ↩︎
It includes chatroom user whitelist function and chatroom message whitelist function. The chatroom user whitelist can be used to protect important users in the specified chatroom. For example, administrators and anchors in the App business. The chatroom message whitelist can be used to protect specified message types in all chatrooms under the App. For example, the red envelope messages customized by the App business. ↩︎
6 months of storage is enabled by default after activation. ↩︎
The adjustment amplitude is a fixed value of 6 months each time. Every 6 months of extended storage duration increases the monthly fee by ¥ 600. ↩︎
2 months of storage is enabled by default after activation. ↩︎
Only IM Appreciate Edition supports super group business. ↩︎